The Gentle Art of Pulling
"Pulling" is a critical component of making good communication work smoothly. It stops the habit of interruption. It promotes full sharing of points and it enables people getting to ?the bottom of things? ? quality understanding. It is the necessary fourth step of the Mirroring teaching tool, but it is a skill all its own. Here's my brief definition of a pull. A brief verbal or non-verbal invitation by receiver to the sender to keep talking on the subject at hand only. This gesture ends the ?insult of interruption.?
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